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10.1177/13567667211024707

Examining the Airbnb accommodation experience in Hangzhou through the lens of the Experience Economy Model



Customers’ behavioral responses to unfavorable pricing errors: the role of perceived deception, dissatisfaction and price consciousness


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10.1080/02642069.2019.1579798

Visitors’ loyalty and price perceptions: the role of customer engagement



Sources of value co-destruction : Uber customer perspectives



The role of customer engagement facets on the formation of attitude, loyalty and price perception


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