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Customer Review sentence examples within e commerce platform



E-Commerce Performance, Digital Marketing Capability and Supply Chain Capability within E-Commerce Platform: Longitudinal Study Before and After COVID-19



The Influence of Seller Reputation and Online Customer Reviews towards Purchase Decisions through Consumer Trust from C2C E-Commerce Platform Users in Medan, North Sumatera, Indonesia


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PERAN FOTO PRODUK, ONLINE CUSTOMER REVIEW DAN ONLINE CUSTOMER RATING PADA MINAT BELI KONSUMEN DI E-COMMERCE



Pengaruh Online Customer Reviews Dan Rating Terhadap Minat Pembelian Di Lazada


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The Effect of Online Customer Review, Influencer Marketing, Quality Website on Purchase Decisions Online on Online Marketplace Shopee



Robotic involvement in the service encounter: a value-centric experience framework and empirical validation


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Measuring the Effectiveness of Adaptive Random Forest for Handling Concept Drift in Big Data Streams



Bacterial colony algorithm with adaptive attribute learning strategy for feature selection in classification of customers for personalized recommendation


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An Effective Method of Evaluating Pension Service Quality Using Multi-Dimension Attention Convolutional Neural Networks



Classification of Customer Reviews Using Machine Learning Algorithms


Customer Review sentence examples within Negative Customer Review



Realizations of oppositional speech acts in English: a contrastive analysis of discourse in L1 and L2 settings



When and why do negative reviews have positive effects? An empirical study on the movie industry


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Using Customer Emotional Experience from E-Commerce for Generating Natural Language Evaluation and Advice Reports on Game Products



Back propagation network based prediction on map-reduce platforms


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Using Intelligent Text Analysis of Online Reviews to Determine the Main Factors of Restaurant Value Propositions



Improving Sentiment Classification in Slovak Language


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Do price promotions drive consumer spending on luxury hotel services? The moderating roles of room price and user-generated content



Understanding emotional customer experience and co-creation behaviours in luxury hotels


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Estimated Stock Price Based on Company Communications: Mind Genomics and Cognitive Economics as Knowledge-Creation Tools for Behavioral Finance



Cheating in Ranking Systems


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LICD: A Language-Independent Approach for Aspect Category Detection



Knowledge empowered prominent aspect extraction from product reviews


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Utilizing Gated Recurrent Units to Retain Long Term Dependencies with Recurrent Neural Network in Text Classification



ANALISIS DAN PERANCANGAN SISTEM PENDUKUNG KEPUTUSAN PEMILIHAN MARKETING TERBAIK DENGAN MENGGUNAKAN FUZZY MULTIPLE ATRIBUT DECISSION MAKING DENGAN METODE SAW (SIMPLE ADDITIVE WEIGHTING)


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Robotic involvement in the service encounter: a value-centric experience framework and empirical validation



An Adaptive Graph Cut Algorithm for Spammer Group Detection from Weighted One Mode Projection of Bipartite Graph


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E-Commerce Performance, Digital Marketing Capability and Supply Chain Capability within E-Commerce Platform: Longitudinal Study Before and After COVID-19



Online accommodation booking: what information matters the most to users?


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Biologically inspired design of network-aware smart product



Analysis of Customer Reviews for Product Service System Design based on Cloud Computing


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PERAN FOTO PRODUK, ONLINE CUSTOMER REVIEW DAN ONLINE CUSTOMER RATING PADA MINAT BELI KONSUMEN DI E-COMMERCE



Pengaruh Online Customer Review dan Kepercayaan terhadap Minat Beli pada Marketplace Lazada


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Staff motivation as a growth factor labor productivity and efficiency in the service sector


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The carrot and the stick in online reviews: determinants of un-/helpfulness voting choices


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Mining and classifying customer reviews: a survey


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BUYER RATING AND SENTIMENT ANALYSIS USING DISCRIMINATORY SUPPORT VECTOR MACHINE (SVM)


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Operational Changes and Performance Outcomes: Analysis on Hotels of Five Asia–Pacific Countries


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Empirical study of sentiment analysis tools and techniques on societal topics



Research on the Role of Influencing Factors on Hotel Customer Satisfaction Based on BP Neural Network and Text Mining


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Detection of fake reviews using NLP &Sentiment Analysis


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10.1007/978-3-030-65691-1_19

Application Potential of Blockchain Technologies in the Travel and Tourism Industry



Contextual Personality-Aware Recommender System Versus Big Data Recommender System


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10.1016/j.gltp.2021.08.039

Sentimental Analysis of Indian Regional Languages on Social Media



Skin-Lightening Products: Consumer Preferences and Costs


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TF-IDF Decision Matrix to Measure Customers’ Satisfaction of Ride Hailing Mobile Application Services: Multi-Criteria Decision-Making Approach


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Effectiveness of the consumer protection system upon purchasing goods in online stores


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User generated content for exploring factors affecting intention to use travel and food delivery services


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Extraction of Competitive Factors in a Competitor Analysis Using an Explainable Neural Network


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Customer online reviews and hospitality employees’ helping behavior: moderating roles of self-efficacy and moral identity


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An Adaptive Graph Cut Algorithm for Spammer Group Detection from Weighted One Mode Projection of Bipartite Graph


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Contrast and conditional polarity rule (CCPR) for detection of positivity and negativity in opinionated sentence with indirect polarity


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SENTIMENT ANALYSIS OF CUSTOMER REVIEWS


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Analysis of Product Value Based on NLP and Time Sequence Model


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Improving Hate Speech Detection of Urdu Tweets Using Sentiment Analysis


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Cognitive Analytics of Apple Products from Crowdsourced Tweets


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10.1016/j.ijhm.2020.102815

The negative effect of scarcity cues on consumer purchase decisions in the hospitality industry during the COVID-19 pandemic


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A Review of Different Approaches for Detecting Emotion from Text



Spammer group detection and diversification of customers’ reviews



Firm Responsiveness to Consumers’ Reviews: The Effect on Online Reputation


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10.46223/HCMCOUJS.ECON.VI.16.1.1388.2021

Mô hình khai phá ý kiến và phân tích cảm xúc khách hàng trực tuyến trong ngành thực phẩm


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10.1016/B978-0-12-822133-4.00005-0

A survey on group modeling strategies for recommender systems


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Explicit aspects extraction in sentiment analysis using optimal rules combination


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Webcare as a signal: exhaustive-selective webcare strategy and brand evaluation


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A Multi-Source Big Data Framework for Capturing and Analyzing Customer Feedback


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An Approach to Improve the Accuracy of Detecting Spam in Online Reviews


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A detailed behavioral analysis on consumer and customer changing behavior with respect to social networking sites


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An Effective Hotel Recommendation System through Processing Heterogeneous Data


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EthReview: An Ethereum-based Product Review System for Mitigating Rating Frauds


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Customer Review Analysis by Hybrid Unsupervised Learning Applying Weight on Priority Data


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Automatic Aspect-Based Sentiment Summarization for Visual, Structured, and Textual Summaries


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Positioning of tourist destinations in the digital era: a review of online customer feedback


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Spammer Group Detection Using Machine Learning Technology for Observation of New Spammer Behavioral Features


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Detecting singleton spams in reviews via learning deep anomalous temporal aspect-sentiment patterns



Revealing Social Media Phenomenon in Time of COVID-19 Pandemic for Boosting Start-Up Businesses through Digital Ecosystem


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10.1109/ICWR51868.2021.9443152

Deep Learning-based Sentiment Analysis in Persian Language


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Modeling personalized cognition of customers in online shopping



Development of majority vote ensemble feature selection algorithm augmented with rank allocation to enhance Turkish text categorization


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Features of Big Data market risk identification


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10.1007/978-981-16-0586-4_19

Extract Sentiment from Customer Reviews: A Better Approach of TF-IDF and BOW-Based Text Classification Using N-Gram Technique


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10.1007/s40558-021-00207-4

Machine learning for assessing quality of service in the hospitality sector based on customer reviews


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10.1016/J.IJHM.2021.102874

Effect of crowd wisdom on pricing in the asset-based sharing platform: An attribute substitution perspective


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10.1108/eemcs-02-2020-0040

Saregama Carvaan: a phoenix that rose from the ashes


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Influencer Review Effect on Customer Purchase Intention: An Extension of TAM


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A Study on Shilling Attack Identification in SAN using Collaborative Filtering Method based Recommender Systems


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10.18653/V1/2021.CALCS-1.13

Unsupervised Self-Training for Sentiment Analysis of Code-Switched Data



Integrating Kano Model, AHP, and QFD Methods for New Product Development Based on Text Mining, Intuitionistic Fuzzy Sets, and Customers Satisfaction


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10.1016/J.ASOC.2021.107396

A fuzzy recommendation system for predicting the customers interests using sentiment analysis and ontology in e-commerce



Negative e-WOM Resulting from Political Posts on Social Media: A Case Study of a Small Retailer’s Struggle over Time


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10.3329/JSR.V13I2.47841

Brand Positioning and Segmentation of Sneakers through Multi-Dimensional Customer Experience Analysis


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Job satisfaction and employee turnover determinants in Fortune 50 companies: Insights from employee reviews from Indeed.com


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Customer complaints monitoring with customer review data analytics: An integrated method of sentiment and statistical process control analyses


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Modelling Customers’ Perception of the Quality of Services Provided by Builders: A Case of Victoria, Australia


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Sentiment Analysis—An Evaluation of the Sentiment of the People: A Survey


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Sentiment analysis of product feedback using natural language processing


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Complaint Detection and Classification of Customer Reviews


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Evaluation of Product Reviews Based on Text Sentiment Analysis


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Opinion Mining on Integrated Social Networks and E-Commerce Blog


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An adaptable scheme to enhance the sentiment classification of Telugu language


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